Castle Gate Haus

“The room was in great shape, and there were plenty of things to do in it.”

“The internet connection is better, and there are more social spaces too.”

“I got brand new curtains for my bedroom, plus a small table.”

“The social side is really well handled, since most of the residents get a chance to meet each other.”

“There are elevators in the building so you can get up to the upper floors.”

“Maintenance. Right now we just get an email that says something like, “maintenance is coming this week” or “over the next few days,” but there are no real details. I get that there are a lot of rooms to deal with, among other things, but it would really help if they could be more specific about what’s happening and when. Last time they came, there wasn’t any heads-up email at all, and it can be quite worrying to hear a random knock at my door when I’m not expecting anyone. They could also leave a note if they’ve been in when I’m not home. That way you know they’ve attended, so you are not left waiting for them, and you can also tell whether the job is finished. Also, over the last couple of years I’ve been living here, I’ve had a few jobs done where maintenance left a mess in my room, and I ended up having to clean it up myself.”