Mount Royal

“There’s pigeon droppings on the window sills and mould on the windows, and it’s really affecting my health. I end up breathing it in when I open the windows.”

“Bike parking inside a covered, enclosed area.”

“Don't pay for electricity or heating.”

“The internet here is really bad. In my apartment building I basically get no service, so I have to depend entirely on the internet. But it never seems to work properly. It keeps cutting out, the connection is painfully slow, and it feels like it happens every single day. That’s a huge problem when I’m trying to finish my course work online. A bunch of my neighbors deal with the same thing, and nothing gets better no matter how many times we report it through the network app.”

“The rent is pretty steep for such a small flat, and it’s needed attention in a lot of areas. On top of that, some of the features they advertise are not actually there, like the lift.”

“I’ve noticed the laundry heating and electricity costs are lower.”

“I’d really like more notice about when people are arriving, including clearer times. And I want maintenance to stop just showing up without warning. I mean, they should come on a day I actually know they’re scheduled to be there.”

“Honestly, I’d like to see a few improvements with the internet. It can be a bit inconsistent, sometimes it cuts out, and when you’re studying you really notice it. A lot of times the connection just stops working, and then you have to switch over to your own mobile data. That’s the main thing I’d want them to improve.”

“The flat is in pretty rough shape overall. There are things like broken taps and cracked floorboards, and the shower just doesn’t really function properly. Because of that, the upkeep and maintenance really need to be better.”

“The fact that there isn’t a washing machine in the place has been pretty inconvenient. Also, the drainage system doesn’t seem to work very well.”