Cumberland Place

“My radiator hasn’t been doing a proper job for some time, and I haven’t heard anything about it recently. I’ve been provided with a portable oil heater, and it works well, but it’s not nearly as handy as the automatic temperature control that was included with the thermostat.”

“In my studio there isn’t an extractor fan above the hob, so cooking can be a bit of a hassle. Even when I ventilate the room, it doesn’t always help, and I’ve ended up triggering false fire alarms. On the sports side, it would be great if they put some money into a few machines, or at least a free weight setup and a power rack.”

“I prefer the rooms to be wider instead of long. Also, the toilets are bigger.”

“In the winter it’s just freezing. Even when the heating is set to the highest level, it still doesn’t feel warm enough.”

“I found the management team to be more compassionate and understanding overall. That said, on one of the three conservative occasions, I was given weak excuses, and I wasn’t able to appeal.”

“Honestly, the only real downside is that even though I’m in the cheapest room they have, I’m still shelling out more than £700 a month. Also, the gym setup is pretty bare bones, it’s basically just cardio machines and dumbbells. It would be nice to have a proper barbell and bench, plus a gym ball.”