Merchant City House

“Sometimes the shower curtain doesn’t really stop the water, and it ends up spilling onto the bathroom floor.”

“I think people really need to be more mindful in the shared kitchen, especially when it comes to dishes and food. I personally try to keep everything clean and I clean up after myself, but not everyone does. It ends up making it harder to actually enjoy cooking a nice meal.”

“My overall experience at Unite Students has been pretty average, honestly. I think I just went in with too many expectations. Coming from a developing country, I expected more from Merchant City House, but it was disappointing to find things like damaged fixtures and, at first, no real communication or support from the team. On top of that, when the locks broke for about half the floor, it became a major worry for my floormates and me. We ended up writing to Unipol, and that’s when the management finally started giving us proper updates. Aside from all of that, the room is not as clean as it should be, especially the carpet. The washroom also needs better layout because water tends to collect there. The bed is okay, though. The springs sometimes get stuck and then suddenly pop back, which is not ideal.”

“I’d love to see more activities and social mixers for the people staying here.”

“Maybe they should focus more on the cleaning and on looking after the shared kitchen areas a bit better.”

“Shared areas could use a little more room for us to hang out together with flatmates or friends.”