Poulson House - Stoke Student Village

“The car park is kind of shut off, so it’s harder for the public to get to. On top of that, people are making noise there at all hours of the night.”

“The lift and the stairs really need to be sorted out, as they are major issues.”

“There seem to be a lot of homeless people creating problems. For instance, I was fined because rubbish ended up outside the accommodation, even though I wasn’t living there at the time. That was during the flooding at Poulson House.”

“I wish there were more kitchen options, not just a small microwave. Also, they should include washing and dryer access in the rent because we are paying a lot.”

“The desk chairs definitely need an upgrade, particularly since most of our classes are online now.”

“The room was nice, the mattress was way better, and I really appreciated the quality checks to prevent moisture buildup.”

“There should be more student events at the accommodation.”

“Having more staff in the office meant parcels could be collected at any time, and any problems could be sorted out quickly and with ease.”

“The managers really need to address the mess that a small group of people keeps causing. Most of us didn’t do anything wrong, yet we’re being punished by not being allowed in the common room after twelve, even though we’re the ones paying for it. They’ve got CCTV, so they can clearly see who’s responsible, so they should take real action instead of making everyone else suffer.”