Norfolk Street

“Parcel delivery could be better, because we often have to wait until someone from staff is available to receive our packages, which happens every few days.”

“The management and maintenance crew. There’s been basically no communication at all, and somehow things only got handled after I threatened to sue. Honestly, I’m shocked anyone still lives here.”

“Get the floors fixed, and please do the maintenance faster.”

“The heating works much better, and they even added extra chairs in the bedroom.”

“The kitchen is always way too hot, and I honestly don’t know why. I really wish there was a way to add a window there so the kitchen could get some ventilation.”

“Having windows in the kitchen and shared space”

“The recycling and the heating. It took ages, like many months, to get it sorted in my room. My flatmates have also had leaks, plus problems with their showers, and the lights.”

“The heating needs to be sorted for the rooms. Please don’t turn it off. Everything feels like it’s boiling, and the ventilation in the kitchen and lounge area is really poor. There’s no window, and the extractor fan isn’t very good either.”

“The heating could definitely be improved.”

“Rather than staying on the basement level, I’d prefer a unit on a higher floor so I get better natural light. I’d also love it if there were more of a sense of community with the other tenants.”