Pin Hill, Benson House

“My window needs to be fixed. It’s burned, and the wood might be rotting.”

“There’s not much to say other than the staff should be more aware that the communication, and sometimes the accommodation team, is not always dealing with the same people making a mess since they’ve been drinking.”

“For cutting down on noise, are double or triple glazed windows better? And if something gets damaged, do you come out to fix it or repair it?”

“The furniture feels really old. I think it would be better to have a shared space for everyone in the building, with things like a billiards table and some comfortable sofas.”

“The rooms should feel less like a jail, and please make sure every electrical outlet works properly, including the radiators.”

“They were really friendly and supportive, and they brought a lot of encouragement and fresh ideas.”

“The fire alarm keeps going off nonstop, usually for about ten seconds, and it’s honestly so annoying.”

“The building is in pretty bad shape. The rooms have holes in the walls, and there aren’t any soundproofing or noise-dampening features.”

“modern vibe. Game and hangout space.”

“There’s more cupboard space and more room in the fridge freezer. In my place, eight students have to share the same amount of space as another flat that only has six students.”