Northgate House

“I think the building maintenance could be a lot better. There are times when messes and spills get left around for weeks, especially in the hallways, and you can still see stains on the walls. Those areas should be cleaned right away. Also, the water has been shut off about three or four times since I’ve lived here. Overall, I’d really like to see better maintenance.”

“The facilities were easier to access, and the room quality was improved before check-in.”

“To put a headboard on my bed”

“Inclusivity, in my view, means setting up online social spaces where people who live on their own can meet others and get to know them.”

“There was a lot of noise coming from the alley, but the staff communication was good.”

“It feels like this room should cost less since my window is smaller than everyone else's. I hardly ever get any sunlight, and it’s a pain to get to the window just to open it or even look out.”

“Taking out the wall obstruction in a few of the bedrooms”

“Maintenance problems really should get handled a lot faster than they currently do.”

“A much better ventilation setup for the summer.”

“The place is poorly built, and the photos don’t give an accurate picture. Communication is awful, and the accommodations manager and staff are frequently rude and not professional. On top of that, they don’t actually handle repairs.”