Claremont House

“The reception isn’t open 24 hours.”

“The biggest thing I think should get better is recycling. Other than that, it would really help if the outside of the building stayed cleaner. The English basements on the south side of the building don't seem to be cleaned regularly, and they end up filling with trash.”

“I’d set up the heating system so you can use a thermostat and have it maintain a steady temperature. That way I don’t get those sudden dips and spikes in how warm it is.”

“I feel like there isn’t enough communication between the staff and the residents in this building. It definitely needs to get better, because we’ve had problems with mail not being delivered and residents not being told about it.”

“The cost, the community, the events, the study areas, the newer tech, and the staff who are there in person”

“The accommodation guide was really helpful, especially the parts about rubbish and recycling, plus the instructions for the in-room appliances.”

“I wish I’d been given a few basics about my flatmates before I moved in, like their names, ages, and what they’re studying. It would have made the first conversations a lot easier and helped us get closer faster.”

“I’d try to cut down on the noise during late night and early morning hours.”