Victoria Road

“I wish the Landlord and Unipol team communicated better before taking any action, because what I’ve been through has made me feel unsafe in my own home, and that situation feels completely out of my control.”

“The bathroom is really gross, and it seems like nobody bothers to clean up after themselves.”

“As far as I can tell, every place in this area is run by Unipol. It would be great if the neighborhood could be cleaned up too, like giving the streets a quick sweep with a broom, before the tenants move in.”

“Turning the basement into a space we can actually live in”

“The people below us smoke weed in their place, and it just smells really awful.”

“Are there some lights in the garden, maybe? And is there parking included?”

“The black mould is definitely there. And the little gaps and holes in the corners too, because that’s exactly where the spiders are getting in from. The mould and everything else just makes it even worse. Honestly, the basement is a total horror show. It hasn’t been updated or fixed at all. Also, the Wi-Fi box is down there, and it’s right in line with everything. I haven’t even set foot in that basement since I moved in. There are also other people’s things stored down there, and I keep getting asked, “Is it yours?” It’s not mine. On top of that, the Wi-Fi box is down there, and I never went to get it or set anything up. They gave me the Wi-Fi code themselves, but it’s completely crawling with spiders. When my dad went down there, spider webs literally stuck all over him. So what’s the point of having that room accessible to us if it’s in that kind of condition, especially when I’m paying £900 a month in rent?”