Catherine House

“The building is really well looked after, and if anything comes up, maintenance gets back to you fast. There’s always someone on hand from the staff too. The rooms are comfortable and there’s a lot of space, so you can make them feel like your own and set them up just how you like. Rebooking and paying are also straightforward, and everything is handled through your Yugo account. Honestly, life is made a lot easier here, which is so important when you’re a busy student.”

“The window is only cracked open, and honestly the place feels a bit too expensive for what you get.”

“Having an oven in a studio flat”

“The communication is great, and it makes it really easy to meet new people. It might also help to have a personality form so you can match with and connect to others before you’ve even met them, which would make starting uni a lot easier.”

“In studio kitchens, they should really have real ovens, not those combo units where you can't actually cook a lot of the food properly. Proper ovens would make a huge difference.”

“They handle maintenance issues fast and in an efficient way, but I just wish the updates and communication about it were a bit clearer.”

“The drainage system in the showers.”

“Since the accommodation costs take up the largest part of my rent right at the beginning, I end up with nothing to spare. Like, in October my student loan was £3240, but my rent was due just a week later for £3244. That meant the loan was completely gone and I barely had any money left.”

“Fast help when I run into problems”

“I really wish maintenance could respond faster. I know they’re busy, but our lift has been out for days, and it still took 9 days to get the bedroom hooks that were missing after I requested them.”