Charles Morton Court

“The building and the rooms could be maintained in a more efficient and effective way, and the updates should be communicated more clearly.”

“The upkeep and the front desk. We need someone on hand for us when we need help, and we shouldn’t be getting charged just because they weren’t there.”

“I wish the rent was a bit cheaper. I was honestly shocked by how much it went up for next year.”

“The bathroom in the studio flat is a good size. Also, the amenities are exactly what you can see in the pictures on the website and in the brochures.”

“Fewer bugs in the place to stay”

“We need more events and more power points in the bedroom. Also, it would really help if there were staff present on site during the evenings.”

“The maintenance support was a lot better.”

“Fixing the facilities that weren’t working”

“Security was good. I also liked how easy it was to communicate with management and the reception team. The social community could be even better, and I’d really appreciate an improved mail system for parcels.”

“It would be nice to have more social events, but that just isn't something we can do while we're in lockdown.”